The Outcomes Star™ is a family of tools for supporting personal development and measuring change when working with people.There are 17 versions of the Star, each tailored to specific support needs.
Making changes isn’t easy but understanding how change works can help. Sustainable change and personal development usually means changing things in a number of areas of life so that things work better for the individual. Many people who are working towards making sustainable change have found it useful to approach change as a journey with different stages. This tool helps to identify which stage they are in or where they are on their journey, and set goals for moving forward.
Incorporating key motivational interviewing techniques, coaching and other essential support work skills this two-day course not only introduces the Outcomes Star™, but also has a strong focus on the skills needed to support change.
The training helps to build the delegates confidence, enabling them to engage effectively with people, using techniques such as applying a range of different communication styles, affirming, challenging appropriately, drawing out motivation, agreeing realistic next steps and writing SMART action plans?
The two-day course is recommended for those wanting to both introduce the Star and develop or refresh their support work skills. We cover:
- An introduction to the Star
- The Journey of Change
- How to use the Star with clients
- How to use the Star to build a good working relationship
- Agreeing where someone is starting from on their Journey of Change
- Using the Star to motivate and support change
- Discussing difficult areas and challenging appropriately
- Developing motivational interviewing and coaching skills
- How to use the completed Star as a basis for agreeing SMART actions
- How to use the Star as a basis for developing person centred action plans and action plan reviews
- A brief overview of the Star Online web application
- How to interpret and use the data
- Implementing the Star within your organisation
The Outcomes Star© Triangle Consulting Social Enterprise
See www.outcomesstar.org.uk for full details

